Customer Testimonials in Charlotte, NC

I panicked when my hot water shut off During-doing dinner dishes. I called a different company, they couldn’t fit me in until Monday, today is Wednesday. Wyatt works came to my rescue with same-day service. My plumber was courteous, friendly, and knew exactly what happened. He completed the job in an hour. Thank you, Wyatt works!!

They were friendly knowledgeable and reliable. Our technician Dave solved the problem and gave us piece of mind

Always professional, timely and solid with explanations. Thanks again

Hands down the BEST plumbing company! Do not hesitate, this is a "Consider it done" company, you will not be let down!

Called WyattWorks plumbing due to having our bathroom tub not draining well. Spoke to Courtney who was very helpful in getting an appointment for us so quickly. Jaime was very prompt in communicating with us in terms of the service tech. The service tech Alex was very knowledgeable in his skills. He tried one way of unclogging the drain, he then went another route to successfully unclogging the drain. We were very happy with the results of your company and will use again in the future. A big Thank you for the entire team at Wyattworks plumbing for a job well done

Robert, of WyattWorks, came to asses our situation and provided an accurate honest assessment of the scope of the work. Robert was very helpful in explaining all aspects of getting this 60+ year old house to exceed current requirements for supply and waste lines replacement.

Could not have gone through this extensive drain pipe repair if not for Mike Orlando. He is an experienced plumber and also very conscientious. If I ever need a plumber it for sure be Mike and Wyatt Works. They literally saved my sanity!

BEST COMPANY I have EVER hired! I had a water main leak that, of course, the city said was on my side. I hear the WyattWorks radio commercials every day. They were VERY quick to respond to my initial call for help. Joe was at my house the same day to locate and diagnose the problem. Mike and Pablo showed up promptly at the expected time the very next day and completed the entire repair in less than 2 hours. They had to dig up/replace the old line from the meter across the front yard and into the crawlspace. They installed a new pressure reducing valve in the crawlspace and took pictures before, during and after to show exactly what needed to be done and what was done. The yard was so well repaired I could hardly tell they had been there. I very much appreciated ALL of the communication. They sent texts letting me know when they were coming, how long before they'd arrive (so I knew EXACTLY when they would get to the house) and even included the technicians' bios so I already felt like I knew the guys (or was at least familiar with them). They were honest and up front with the options and the costs. They explained the problem in language I could understand and answered every crazy question I could come up with. Upon completion of the work I received an email with the invoice and 13 pictures of the project! I LOVED all the info (knowledge is power). I will be using them to replace a toilet and I will recommend them to EVERYONE whether they need a plumber or not. Excellent work. I am super excited they are in our area. Keep up the great work. Thank you SO much!!

Great service and honest, helpful recommendations

They did a great job installing a new tankless water heater in one day and removing the old gas tank.

Gary was great! With his many years of experience, he was able to provide a better solution to my problem saving me money and time! He was also super patient with answering my many, MANY, questions. Would recommend.

Mike Orlando did a great job! He went above and beyond to accommodate my requests and more. I really enjoyed working with him.

Ben was the best plumber. Did a great job and was very transparent with what he was doing and fixed the problem.

Same day service and Eva was in communication throughout the process. Would definitely use them again. Solomon and Alex were great! Courtney even called to make sure that everything was great and I was happy!

I have used this company several times and they do great plumbing work. However, my last job involved replacing the old cast iron plumbing that ran through the front yard. As expected, the plumbing work was fine. However, they absolutely destroyed my yard and landscaping. Several shrubs and plants were just dug up and tossed away. One of them was a memorial plant in memory of someone. I had babied it for years. . Another shrub died from the damage. The yard was left with a giant hump in the middle. I asked if they planned on fixing any of the damage and was told I was responsible for that. After paying 10k in plumbing costs I had to pay over $1200 to regrade the front yard, add one new shrub, re-apply the mulch and grass seed. To add insult to injury I asked that my driveway not be blocked. Not only were trucks in my driveway they pulled my handicap ramp across it. I ended up scraping the side my car trying to get past it….costing my insurance company 5k. I would absolutely use them again for plumbing work but they need to do a better job not damaging landscaping.

Wyatt Works provided exceptional service from my initial call and throughout their time in my home and I couldn't be more pleased. I had a terrible drain clog deep in my pipes that proved very difficult to clear and was likely in place when I bought my home. Since my home is on a concrete slab I was very concerned that we would need to breach the slab to reach the troubled spot (between my living and dining rooms) to access and correct the issue. That is a VERY EXPENSIVE undertaking. Mike O. worked on the drain for hours, and brought in another tech to assist with a mini jetter. You would have thought he was working on his own home to avoid the big expense of cutting the concrete! He kept working at it, persistent, assuring me he was going to get it and that's exactly what he did. I'm not sure who was celebrating more when if finally cleared. I would recommend them to anyone! Well done Mike and the entire team at Wyatt Works for your exceptional work ethic and commitment to customer service.

Highly recommend! We were referred to WyattWorks through a contact at Moen to install an automatic water shutoff device. Scheduling the appointment was simple and we appreciated the introduction to our technician as well as the ETA updates prior to the appointment. Ben, our technician, was fantastic. He was thorough, took the time to explain everything in detail, and clearly presented all of our options. Once we decided on an option, Ben outlined the timeline for the job and stuck to it down to the minute. We truly appreciate the excellent work and top-notch customer service! We'll definitely be using them again. Thanks so much, Ben and WyattWorks!

They have the best work crew and get the job done right the first time thanks Wyatt Works plumbing

Great customer service! Mike, Colin and Maliki were awesome! Great people and Gard Workers. Very Friendly and Professional!

Chris was very patient explaining what was needed and why. He and Gary did a wonderful job installing everything the next day. No nickle diming with WyattWorks as advertised. They addressed a couple other nusience issues while they were there at no extra charge. I will definitely be using them for all my future plumbing needs!