When searching for a plumbing company, there are a few things you can do to make sure you’re hiring a reliable and trustworthy team. We recommend the following steps:

1. Ask for Recommendations: Start by asking family, friends, or neighbors whom they trust. A personal referral says a lot about the quality of service you can expect.
2. Check Company Qualifications and Experience: Look for plumbers who are licensed, bonded, insured, and have experience in the industry. This ensures work will be completed correctly and in compliance with current regulations and safety codes.
3. Compare Multiple Companies' Reviews, Pricing, and Services: Take time to compare several options, read online reviews, understand their service offerings, and make sure their pricing is clear and competitive. This helps you find the best value and fit for your needs.
4. Ask Questions: Don’t hesitate to ask about warranties, experience, and what’s included in their services. A good company will be upfront, transparent, and happy to answer any questions you have.

• Family-Owned and Operated: WyattWorks has been a family-owned and operated company in the Charlotte area since 1980. We take pride in serving our neighbors and never recommend services we wouldn’t trust for our own families.
• Award-Winning Service: Our team is proud to have earned the Angie’s List Super Service Award seven years in a row and an A+ rating with the Better Business Bureau. Our technicians take pride in their work, and it shows!
• Respect for You and Your Home: Our technicians are trained to respect your time, property, and individual needs. We listen carefully, explain your options clearly, and always provide upfront pricing before any work begins, so there are no surprises.
• 24/7 Call Center: We answer our phones 24 hours a day, 7 days a week. Our local team is ready to take your call, provide guidance, and schedule your service so a plumbing expert can be at your door as soon as possible.

Yes! Every technician at WyattWorks is fully licensed, certified, bonded, and insured. Additionally, all team members undergo thorough background checks, drug testing, and continuous training to ensure they are up-to-date with the latest safety standards and industry practices.

The cost of plumbing services can vary depending on the type of work needed, the complexity of the job, and the parts or materials required. Minor repairs, like fixing a leaky faucet or unclogging a drain, will typically cost less than major projects like replacing a water heater or performing sewer line services.

To better understand WyattWorks pricing, reach out to our team. A customer service representative will clearly explain your options, answer your questions, and schedule a plumbing inspection with one of our licensed technicians. After the inspection, you’ll receive an honest, no-obligation quote so you know exactly what to expect before any work begins.

At WyattWorks, we stand behind the quality of our work with a 100% satisfaction guarantee. If you’re not completely happy with the service you receive, we’ll do everything we can to make it right.

Leaks are one of the most common pipe issues.

Over time, pipes can corrode, crack, or develop loose connections, creating small leaks that may go unnoticed until they cause significant damage. Even a minor leak can waste hundreds of gallons of water, drive up utility bills, and cause mold or mildew on walls, floors, and ceilings.

If you notice signs of a leak, like water stains, musty odors, or an unexpected increase in water bills, it’s important to address it quickly. The faster you act, the less likely you are to deal with serious water damage and costly repairs.

Yes, you can DIY some plumbing repairs, especially minor issues. Common problems like fixing a dripping faucet, unclogging a drain, repairing a running toilet, or replacing a showerhead can often be handled by homeowners with basic tools and a bit of research.

However, it’s important to know your limits. DIY plumbing comes with potential risks if improperly handled. These may include:

• Worsening the problem
• Causing water damage to your floors, walls, or other structures
• Creating unsafe or unsanitary conditions
• Voiding warranties
• Fines, penalties, or even legal action if your plumbing fails to meet local codes and regulations

If you’re unsure about the repair or don’t feel confident, it’s a good idea to call a professional plumber. An expert will come prepared with specialized equipment, knowledge, and experience, ensuring the issue is accurately diagnosed and safely resolved.

Yes, a plumber can fix a leaking toilet. There are a few ways they may address this issue, including:

• Simple repairs: Minor leaks can sometimes be fixed by tightening loose connections, applying sealants to small cracks, or adjusting the water level and float inside the tank.
• Component upgrades: If the components in your toilet, like flappers, fill valves, or flush valves, are worn or outdated, they may be replaced with newer, more efficient parts.
• Full system replacements: If your entire system is too old or beyond repair, replacing the whole toilet and related plumbing may be necessary.

Service call charges can vary depending on the plumbing company, the type of service needed, and the time of day. Most plumbers apply a standard service fee to cover the time, travel, and initial assessment of the issue.

At WyattWorks, we believe in upfront, honest pricing with no surprises. When one of our technicians arrives at your home, they’ll take the time to understand your situation, explain your options clearly, and present you with a flat-rate price before any work begins. This means no guesswork, hourly charges, or hidden fees–just dependable service you can trust.

If you notice a pipe leaking in your home, shut off your water supply, turn off electricity in the affected area, and contact a professional plumber as soon as possible.

If you need a temporary fix while waiting for help, you can try:

• Applying tape: Wrap plumber’s tape, silicone tape, or even duct tape tightly around the leak to slow or stop water flow.
• Using epoxy putty: Mold and press epoxy putty over the leak to create a temporary seal.
• Installing a pipe repair clamp: Place a rubber patch or gasket over the leak, then secure it firmly with a metal pipe clamp to hold the patch in place.
• Applying a pipe repair cast: Mold epoxy putty over the leak, then wrap fiberglass or resin material around the pipe to create a water-resistant seal.

These are only short-term solutions. Always follow up with professional repairs to ensure your plumbing is safe and reliable.

The frequency you should clean the drain depends on its type and how often it's used.

Here are some general guidelines you can follow:

• Kitchen Drains: Grease, food particles, and soap can quickly build up in high-use kitchens. Clean these drains every 4 to 6 months and use strainers to catch debris. Avoid pouring fats, oils, or coffee grounds down the sink to reduce buildup.
• Bathroom Drains: Hair, soap scum, and toothpaste residue are common cloggers in bathroom drains. Professional cleaning is recommended every 3 to 4 months, especially for homes with multiple occupants or heavy usage. Use drain guards and flush with hot water monthly to keep things flowing smoothly.
• Toilet Drains: Toilet drains don’t need frequent cleaning, but if you’re experiencing repeated clogs or have a large household, a professional cleaning every 6 months is a good idea. To protect your plumbing, never flush wipes, hygiene products, or other non-flushables–even if they claim to be flushable.
• Yard and Exterior Drains: Outdoor drains should be cleaned at least twice a year–once in the spring and again in the fall, ideally before and after the rainy season. Clear away leaves, dirt, and other outdoor debris to prevent blockages, flooding, and foundation damage.

If you need to unclog a drain, you can try these simple DIY methods before calling in a pro:

1. Boiling Water: Pour a pot of boiling water slowly down the drain. This can help melt grease or soap scum in lightly clogged pipes.
2. Baking Soda & Vinegar:Pour ½ cup of baking soda down the drain, followed by 1 cup of vinegar. Let it fizz for 10-15 minutes, then rinse with hot water
3. Plunger: Use a sink or cup plunger to dislodge the clog. Be sure there’s enough water to cover the plunger’s head, and plunge firmly several times.
4. Drain Snake or Zip Tool: Insert a plastic drain-cleaning tool to twist and pull out hair or debris near the surface. This is especially helpful for bathroom sinks and tubs.
5. Clean the P-Trap: If the P-trap under your sink is accessible, place a bucket underneath, unscrew it, and remove any trapped debris. Reassemble and test the flow.
6. Do NOT Use Drano - Although marketed as an effective drain cleaner, Drano and similar products can damage your pipe and contain harmful chemicals.

If these DIY methods don’t work, WyattWorks is ready to help! Our team will quickly diagnose the issue, clear the clog safely, and ensure everything works properly before we leave.