WyattWorks North Charlotte FAQs

Frequently Asked Questions

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704-825-5000Call

Cooling FAQs

We recommend scheduling air conditioner maintenance at least once per year, ideally in the spring before peak cooling season. Annual maintenance helps ensure your system is running smoothly, catches small issues early, and prepares your AC to handle higher summer demand.

The average air conditioning system lasts from 10 to 15 years, depending on usage, maintenance, and overall system quality. Regular maintenance will help extend the lifespan of your system, and neglected units often fail sooner due to increased wear.

In general, repairs are a good option for newer systems or minor issues. Deciding between repair and replacement depends on the age of your system, the severity of the issue, and how often problems are occurring. If your system is older, requires frequent repairs, or struggles to keep your home consistently cool, replacement may be the better long-term investment.

A trusted professional from WyattWorks can evaluate your system and provide honest guidance.

An air conditioner that runs without properly cooling your home is a sign that something isn’t functioning correctly.

Common causes include low refrigerant levels, restricted airflow from dirty filters, frozen coils, or issues with the thermostat or ductwork. Even small problems can impact overall performance, so having your system inspected by a professional is the quickest way to identify the issue and restore proper cooling.

Installing a new energy-efficient air conditioning system will significantly improve your home’s comfort while reducing operating costs.

Modern systems are designed to cool using less energy, leading to lower utility bills over time. They also provide more consistent temperatures, better humidity control, and quieter operation.

Drains FAQs

The cost of professional drain cleaning services in Huntersville NC will vary depending on where the clog is located, how severe the blockage is, and the type of drain involved.1

Minor clogs may be resolved quickly, while more complex issues may require specialized tools or equipment. WyattWorks technicians can assess the situation and provide clear, upfront pricing before any work begins.

Professional drain cleaning is often worth the investment because it removes stubborn buildup that DIY methods cannot fully clear. Professional tools and techniques reduce the likelihood of recurring clogs and potential damage to your plumbing system.

Homeowners should call a plumber if they notice recurring clogs, gurgling sounds, unpleasant sewer odors, or slow drainage continuing despite attempts to clear it.

These signs may indicate a deeper blockage within the plumbing system that requires professional equipment and expertise.

Routine drain cleaning can help remove buildup before it develops into a serious blockage. Regularly clearing grease and debris from pipes reduces the risk of major clogs that can cause sewer line backups.

Depending on the age of the plumbing system and how frequently the drains are used, we typically recommend scheduling annual drain maintenance. Homes with older pipes, large households, or recurring clogs may benefit from more frequent inspections and cleaning.

Many chemical drain cleaners contain harsh ingredients that can damage pipes, especially older plumbing systems. These products may also create heat or pressure inside the pipe, which can damage materials over time.

Professional methods are safer and more effective for clearing pipes without harming your plumbing system.

Drain Cleaning FAQs

Hydrojetting is recommended when you’re dealing with stubborn or recurring clogs that traditional drain snaking can’t fully resolve. While snaking may clear a path through a blockage, hydrojetting completely cleans the pipe walls, making it ideal for severe obstructions.

When performed by trained professionals, hydrojetting is safe for most residential plumbing systems. At WyattWorks, our technicians carefully inspect your pipes before service to ensure they can handle the pressure.

The cost of hydrojetting in Huntersville, NC varies depending on the severity of the clog, pipe condition, and accessibility. We provide upfront pricing and clear recommendations, so you know exactly what to expect before any work begins.

Absolutely. Routine drain cleaning by professionals safely removes buildup and blockages before they escalate. Regular maintenance on your plumbing system prevents sewer line backups and other major plumbing issues that lead to costly damage and disruption.

Yes. Professional drain cleaning is a safer and more effective long-term solution. Harsh chemical cleaners may provide temporary relief but can damage pipes over time. Professional methods like hydrojetting thoroughly clean your system without harsh chemicals, protecting your plumbing and your home.

Electrical FAQs

If you hire an unlicensed contractor, you risk your safety and legal and financial protection. The most common consequences include:

  • Safety Hazards: Licensed electricians follow the latest safety codes and regulations in their state and city. Unlicensed workers are usually not up to date on these regulations and may even ignore them entirely to save time and money.
  • Insurance Rejection: Most homeowners’ insurance policies require electrical work to be performed by a licensed professional. If an unlicensed contractor’s work causes serious damage, like fires, your insurance company may refuse to pay for the damages.
  • Failed Home Sales: When you sell your home, an inspector will check the electrical panel and verify that all major work is up to code with the proper permits. If they find unpermitted or substandard work, you’ll likely have to pay a licensed electrician to tear it out and redo it before the sale can close.

Yes, licensed electrical contractors are legally required to follow electrical safety codes and regulations for any project. These include:

  • The National Electrical Code (NEC): This is the “gold standard” for electrical safety in the United States. It is a massive set of rules updated every three years that dictates everything from how many outlets you need in a kitchen to exactly how deep a wire must be buried in your yard.
  • The NEC standards followed vary by state, but a licensed electrician should always be current on the specific edition adopted by your jurisdiction.

  • Local Municipal Regulations: Your city or county likely has its own specific “amendments” to the national code. These local rules account for your area’s specific climate, soil type, and regional building habits.

Not every electrical issue requires a service call, but the following signs are clear indicators that your system is struggling or unsafe. If you notice any of these, professional electrical repair is highly recommended:

  • Flickering or Dimming Lights: Usually indicates an overloaded circuit or a loose connection.
  • Frequently Tripping Breakers: A sign that a circuit is consistently drawing more power than it can safely handle.
  • Discolored or Warm Outlets: This is a major warning sign of "arcing," which creates intense heat inside your walls.
  • Burning Smells or "Sizzling" Sounds: Indicates an active electrical fault or a failing wire connection.
  • Loose Outlets: If plugs slide out easily, the internal contacts are worn, creating a high-heat fire risk.
  • Sparking: Any spark when plugging in or unplugging an appliance requires an immediate professional inspection.
  • Persistent Burning Plastic Smell: This often indicates that nearby wire insulation is melting.

Whether you can wire an appliance yourself depends on the type of connection it requires.

  • When You Can DIY: If it has a three-prong cord and your wall already has a matching outlet, you can usually handle the installation yourself. This commonly includes appliances such as microwaves, refrigerators, or gas ranges.
  • When to Call a Professional: If your appliance requires hardwiring or high-voltage circuits, you should hire an electrician. This typically includes appliances such as dishwashers, garbage disposals, electric dryers, water heaters, and EV chargers.

Most homeowner insurance policies require electrical work to be completed by a licensed contractor. If major damage is traced back to unlicensed or DIY work, your provider can legally deny your claim.

Emergency Services FAQs

If you’re experiencing a burst pipe, sewer backup, overflowing toilet, or major leak, it’s important to contact a licensed emergency plumber right away. WyattWorks provides reliable emergency plumbing services with trained technicians who can quickly diagnose the issue and perform the necessary repairs.

If possible, shut off the main water supply to stop additional water from entering the plumbing system. Try to identify the source of the leak or issue so you can better explain the situation to your plumber.

Avoid using affected fixtures, especially if there is a backup or severe clog. If water is leaking, move nearby valuables and try to limit the spread of water until a professional plumber arrives to assess the situation.

Response times vary by location and weather conditions, but emergency plumbing services are designed to assist as quickly as possible. WyattWorks prioritizes urgent calls and will dispatch a qualified technician promptly to address the problem and restore your plumbing system.

Emergency plumbing services may carry additional costs due to after-hours response and the urgent nature of the repairs. However, prompt professional service in emergencies can help limit water damage, structural issues, and long-term repair costs.

While not every plumbing emergency can be avoided, many issues can be reduced through routine maintenance and early detection. Regular inspections, addressing leaks, properly maintaining drains, and monitoring water pressure can help reduce the likelihood of major plumbing failures.

Furnace FAQs

A home furnace should be serviced once a year,2 ideally before the start of the heating season. Annual maintenance helps ensure the system is running safely and prevents heating failure.

One of the most common furnace issues is a dirty or clogged air filter. When airflow is restricted, the system has to work harder, which can lead to overheating or shutdowns. Other common problems include thermostat issues and worn components.

Most residential furnaces last between 15 and 20 years.3 Over time, parts wear down, and the system becomes less efficient. Older furnaces may also need more frequent repairs. If your system is nearing the end of its lifespan, it may be worth considering a replacement to improve comfort and energy use.

High-efficiency furnaces are designed to use less fuel while producing the same or better heat output. This can lower your monthly energy bills and provide more consistent temperatures throughout your home. Many newer systems also include improved airflow and quieter operation, which can make a noticeable difference in comfort.

This can be caused by several issues, such as a clogged air filter, thermostat problems, airflow restrictions, or worn components. In some cases, the system may be running but not distributing heat properly. A WyattWorks North Charlotte technician can inspect your system, identify the cause, and recommend the right solution to restore proper heating.

General FAQs

When choosing from local plumbers in Huntersville NC, pick one that is licensed and insured with strong local reviews and a proven reputation. Look for a company like WyattWorks that offers upfront pricing, clear communication, and stands behind their work. A reliable plumber will respond quickly and treat your home with care and respect.

A quality home service technician should be trained, certified, and background-checked. They should take the time to explain the issue in simple terms, provide clear options, and answer your questions honestly. Professionalism, punctuality, and respect for your home are just as important as technical expertise.

While some minor fixes can be handled on your own, many plumbing, HVAC, and electrical issues require professional expertise. Attempting complex repairs without the right tools or knowledge can lead to bigger problems and higher costs. When in doubt, it’s always safer to call a professional.

Trustworthy technicians are transparent, honest, and focused on what’s best for your home. They provide upfront pricing, avoid unnecessary upsells, and stand behind their work. You should feel comfortable asking questions and confident in the recommendations they provide.

WyattWorks is built on a foundation of trust, honesty, and quality workmanship. Our technicians are licensed, certified, and background-checked. Homeowners in Huntersville have counted on WyattWorks for dependable plumbing, HVAC, and electrical services for over 40 years.

Heat Pump FAQs

Maintenance for heat pumps often starts around $150. Annual plans are available with differing price points. This gives homeowners options for what is best for their system, budget, and peace of mind.1

It is recommended to have your heat pump professionally serviced every year, preferably before the change of seasons. Proper and regular maintenance will extend the lifespan of a heat pump and increase energy savings.

There are certain tasks you can complete yourself, like changing the air filter and removing vegetation around an outdoor installation. However, professional servicing is needed for deeper cleaning and inspections.

A heat pump transfers heat to provide both heating and cooling, moving warmth into your home during colder months and removing it during warmer months.

In contrast, a furnace generates heat typically by burning fuel like gas or oil, and is designed only to heat your home, not cool it.

Heat pumps can be less efficient in extremely cold climates without supplemental heating, but modern systems are designed to perform well in a wide range of conditions.

Heating FAQs

Choosing the right system depends on your home size, energy goals, and budget. A professional assessment ensures you get the best fit.

While there are a few basic maintenance tasks homeowners can handle, such as changing air filters, most heating system upkeep should be left to a professional. Professional technicians are trained to thoroughly inspect components, identify issues, test safety, and ensure everything is operating correctly.

Most modern systems last 10–25 years, depending on usage, maintenance, and system type.

If repairs are frequent or cost more than a new system, or your system is nearing the end of its lifespan, replacement is often more cost-effective.

Costs vary based on the service needed, but routine maintenance is typically affordable and helps prevent more expensive repairs down the road. Yearly maintenance and diagnostics often start around $150.

HVAC FAQs

Most HVAC systems should be professionally maintained at least once per year.

However, because HVAC systems play such an important role in maintaining home comfort, many homeowners choose to schedule maintenance twice a year—once in the spring for cooling and once in the fall for heating.

Regular maintenance helps ensure your system runs efficiently, reduces the risk of unexpected breakdowns, and keeps your home comfortable throughout the year.

HVAC refers to the entire system that provides heating, ventilation, and air conditioning. This includes components like furnaces, heat pumps, ductwork, and ventilation systems. AC (air conditioning) is just one part of an HVAC system and is specifically responsible for cooling your home.

The cost of an HVAC system will vary depending on factors such as system size, efficiency rating, and installation requirements.

While the upfront investment can be significant, modern HVAC systems are designed to be energy-efficient, which can help reduce long-term utility costs and minimize the need for frequent repairs.

Homeowners can handle basic maintenance tasks like changing air filters regularly and keeping vents clear, but a professional should perform most HVAC maintenance. Licensed technicians have the tools and expertise to safely inspect components, check refrigerant levels, and identify issues before they become major problems.

A typical residential HVAC system lasts around 10 to 15 years, depending on the type of system, usage, and how well it is maintained. Regular maintenance does increase the lifespan of your system and helps it operate efficiently over time.

Leaks FAQs

Common signs include unexplained increases in your water bill, the sound of running water when no fixtures are in use, damp or discolored spots on walls or ceilings, musty odors, and reduced water pressure. In severe cases, you may also notice warped flooring or mold growth.

Yes. Professional plumbers use non-invasive tools like acoustic sensors and infrared cameras to locate leaks behind walls, under floors, or beneath concrete slabs. These methods allow for accurate detection while minimizing unnecessary damage to your home.

The cost will vary depending on the location, severity, and complexity of the leak. Simple inspections may be relatively affordable, while more advanced methods for hidden leaks may cost more. {fran_brand_short} can provide an upfront estimate after assessing your situation.

Minor issues like a dripping faucet or a loose connection may be manageable for homeowners. But hidden leaks, pipe damage, and recurring issues should be handled by a licensed plumber to ensure the problem is diagnosed and repaired correctly.

For many homeowners, yes. The Moen Flo system’s early leak detection and automatic shutoff capabilities can save you thousands of dollars in major water damage. It also provides real-time monitoring and alerts, giving homeowners control and peace of mind when away from home.

Plumbing FAQs

Call a professional if you experience persistent leaks, low water pressure, slow drains, unusual noises, or unexplained increases in your water bill. You may also notice water stains on walls or ceilings, foul odors coming from drains, inconsistent water temperature, or fixtures that frequently clog or back up.

Recurring plumbing issues that affect multiple areas of your home are usually a strong indication of a deeper problem that needs professional attention.

While small fixes may seem manageable, most installations require proper tools and code compliance. There’s nothing more frustrating than attempting to repair something yourself only to make the problem worse. Hiring a professional helps prevent leaks, protects warranties, and ensures the system performs reliably long-term.

Burst pipes, sewage backups, overflowing toilets, major leaks, or loss of water supply are all considered emergencies. These issues require immediate attention to prevent flooding, water damage, health risks, and structural problems.

All our technicians are fully licensed, certified, bonded, and insured, helping you feel confident that your home or business is in qualified hands.

Absolutely. We offer comprehensive plumbing services for both residential and commercial properties. Over the years, we’ve become a trusted staple in the community, building long-lasting relationships with homeowners and business owners alike.

Septic Pumping FAQs

No. Septic pumping is not a DIY job. It requires specialized equipment, proper waste disposal, and knowledge of safety regulations. Attempting to pump your own tank can be hazardous and may damage your system. It’s always best to trust a licensed professional for your septic system pumping.

Delaying septic tank pumping allows sludge and waste to build up to dangerous levels. This can cause clogs, drain field failure, sewage backups, and costly damage to your home and property. In severe cases, it may even require a full septic system replacement.

Yes. Routine septic pumping is one of the most effective ways to prevent system failure. By removing excess waste before it becomes a problem, you maintain proper wastewater flow, protect your drain field, and extend your system’s lifespan.

If a septic tank is never pumped, solids will continue to accumulate until the system can no longer function. This will eventually lead to severe backups, contaminated soil, and nasty health hazards. In time, the entire system will fail, resulting in expensive repairs or complete replacement.

Sewers & Sump Pumps FAQs

Homeowners should schedule sewer inspections and sump pump maintenance at least once a year to catch any potential issues early. Homes with older plumbing systems, large trees near sewer lines, or a history of backups may benefit from more frequent inspections.

Regular maintenance is helpful for any home system because it prevents unexpected failure and extends the lifespan of the system.

The cost to repair a sump pump typically ranges from $150 to $500, depending on the issue, parts needed, and labor involved. Replacement costs are generally higher, averaging between $500 and $2,000 based on the type of pump, installation complexity, and system accessibility.

For the most accurate estimate, call us for a consultation so we can assess your system and provide upfront pricing.

Frequent backups, multiple slow drains throughout the home, persistent foul odors, and recurring issues even after repairs are all signs that your sewer line may need replacement.

You may also notice soggy patches in your yard or foundation cracks caused by leaking wastewater. A professional video camera inspection is the most reliable way to determine whether a full replacement is necessary.

The lifespan of a sewer line depends on the material and environmental conditions. Clay pipes typically last 50–60 years, cast iron around 75–100 years, and modern PVC pipes can last 100 years or more.

Factors like soil movement, tree root intrusion, and maintenance frequency can impact how long a sewer line remains in good condition.

Sewer line backups are caused by grease buildup, debris blockages, tree root intrusion, pipe damage, or aging infrastructure. Heavy rainfall can also overwhelm municipal systems, increasing the risk of backups. Regular cleaning and inspections will help you identify these issues early and reduce the possibility of sewage backing up into your home.

Tankless Water Heater FAQs

  • Higher Upfront Cost: Tankless systems usually cost more to purchase and install than traditional tank water heaters. This higher upfront investment may not be ideal for some homeowners and is often the biggest deterrent when considering a switch.
  • Limited Output for Simultaneous Use: Tankless units have a maximum flow rate. While they can handle multiple appliances better than storage tank systems, too many used simultaneously can cause a drop in water temperature or pressure.
  • Possible Installation Upgrades: Switching from a tank system to tankless may require additional work, such as new venting, electrical upgrades, or gas line modifications, which can increase installation complexity and overall cost.
  • Maintenance Requirements: To keep the system running efficiently, annual professional maintenance is highly recommended. Tankless units are more complex than conventional tank-style systems, and servicing them often requires specialized knowledge and tools.

Both options have different benefits and trade-offs. Below, you can see which option may be the best fit based on your needs and goals:

Choose a tankless water heater if:

  • You want endless hot water
  • You have limited space in your utility area
  • You don't mind the higher installation cost
  • You're planning to own your home long-term
  • You want to save on energy bills and improve overall efficiency

Choose a traditional tank water heater if:

  • You prefer a simpler system
  • You have moderate hot water usage
  • You want a lower upfront installation cost
  • You don't mind running out of hot water during heavy use

Yes, you can! Keep in mind that the replacement process is a bit more complicated and can sometimes be more expensive than replacing a tank unit with the same type. A lot will depend on your home’s current setup, and some components may need to be upgraded or modified.

The most common problem with tankless water heaters is mineral buildup (also known as scaling) inside the system.

As water flows through the unit, minerals such as calcium and magnesium can collect inside the heat exchanger. This buildup restricts water flow and makes it harder for the system to heat efficiently.

If you notice reduced hot water flow, inconsistent water temperatures, system error codes, or longer wait times for hot water, it’s likely mineral buildup. Reaching out to a plumber for an inspection and maintenance service is the best way to prevent further damage and keep your system running efficiently.

Yes, tankless water heaters are usually more expensive upfront than tank heaters.

Water Heater FAQs

Water heaters should be serviced about once a year. Annual maintenance helps catch small issues early and keeps the system running efficiently.

Sediment buildup inside the tank is one of the most common issues. Over time, minerals settle at the bottom, which can reduce efficiency, cause rumbling noises, and make it harder for the system to heat water properly.

Homeowners can handle simple tasks like checking for leaks, but professional maintenance is recommended for a full inspection. A trained technician can safely inspect all parts of the system and catch problems you might miss.

Most residential water heaters last between 8 and 12 years. Regular maintenance and good water quality can help extend the system's life, while neglect can shorten it.

If the tank is never flushed, sediment will continue to build up over time. This can reduce efficiency, increase energy bills, and put extra strain on the system, potentially leading to damage or early failure.

Water Softener FAQs

Signs of hard water include white scale buildup on faucets and showerheads, spots on dishes and glassware, dry or irritated skin, and laundry that feels stiff or looks dull.

You may also notice reduced efficiency in appliances like dishwashers and water heaters due to mineral buildup. Over time, hard water shortens the lifespan of plumbing fixtures and increases energy output, making a water softener a practical solution for your comfort and wallet.

Choosing the right system depends on identifying the specific contaminants in your water, such as chlorine, sediment, heavy metals, or bacteria. The size of your household, water usage, and whether you need whole-home filtration or point-of-use treatment also play a role.

A professional evaluation will often include thorough water testing to identify specific contaminants and determine the most effective system for safe, long-term filtration.

Routine water treatment maintenance typically includes replacing filter cartridges, checking salt levels in water softeners, cleaning the brine tank, and inspecting system components for wear. Following a consistent maintenance schedule helps prevent clogs and maintain water pressure.

The frequency of routine maintenance will depend on your household’s water usage and your water filtration system.

While some systems are marketed as DIY-friendly, proper installation involves more than connecting pipes. It requires correct sizing based on water hardness and household demand, proper drainage setup, and compliance with local plumbing codes.

Incorrect installation can lead to major headaches like leaks or damage to the system. Professional installation means the system is configured correctly the first time.

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Hear From Our Customers in the Huntersville Area

  • Deborah Wright
    In search of experienced plumber to add plumbing for a new 2cd floor bath , I discovered Wyatt Works. Eric, a young Craftsman arrived on time with a genuine warm greeting and immediately put on his shoe covers. He is very knowledgeable, informative, polite, professional and Awesome! He designed a few options, complete with the full detailed explanation of the scope of the work and permits needed to work with my contractor. I Highly Recommend Wyatt Works!
  • Dennis Reinhardt
    Wyatt Works has my highest recommendation. Experiencing backups in basement drain after heavy rains, I used their $93 snaking offer as they cut through a number of root intrusions. Results were shown me with the camera scoping, worked so well , I gladly paid $93 more on the spot and had them clear another line, which also was scoped. Ben did the Snaking and Adam did the camera, both super communicative, very personable, so professional. There was no limit to clear explanations and answering all questions. There was no pressure but they both did give me varying ideas for future maintenance and keeping the roots at bay. Without the camera scoping it can be a guess job on before and after results. Very sophisticated system, pictures and feet into the line notations sent to my email- perfect !! Thank You, Ben and Adam of Wyatt Works Dennis R.- Westlake , Ohio
  • Matt Walker
    We had a plumbing emergency at our office and first called another local company. They came out, made the problem much worse, broke our toilet, and then tried to charge us for their mistake. We were beyond frustrated. I called Wyatt Works Plumbing and Seth personally got Eric and Cole out to us the same day. These guys were awesome — professional, friendly, thorough, and they fixed everything quickly and correctly. They cleaned up after themselves and explained everything clearly. Not only did they resolve the issue the other company created, but they were also significantly cheaper. Wyatt Works restored our faith in local tradesmen. Honest, reliable, and top-notch work. If you need a plumber in Charlotte who you can actually trust, call Wyatt Works Plumbing. Eric, Cole, and Seth — thank you! You guys rock.
  • Rock Rand
    Great team of young men from Brian the estimator and job coordinated to Ben the lead and the Caleb, Cole, and Elijah, and Drew team, they all were professional, knowledgeable and pleasant to work with on my huge outdoor excavation for water and sewer install. Competent, and agreeable to get the job done right. 5 stars for this Plumbing team. I will use them again.
  • Gary
    When we needed service in a hurry, they responded quickly, identified the problem promptly and resolved. Delightful plumber, would use again.
  • Brian Buscemi
    My technician, Pablo, was efficient and skilled at the job required at my house. Pablo was especially helpful in his communication. He left detailed notes that outlined exactly what was done, what the remaining issue was, and what we needed to do in order to proceed. He explained everything to me very well and made sure I had a full understanding of the situation. Would recommend
  • Lauren Poage
    We had a great experience with Wyatt Works replacing our water main line. Caleb was professional, patient, and very easy to work with throughout the entire process. He took the time to answer our questions, kept us informed, and the team did great work. We would definitely recommend Wyatt Works.
  • Christina Caldwell
    Phillip handled a challenging situation with exceptional skill and professionalism. My high-end kitchen faucet required replacement parts, and dealing with the manufacturer turned into a frustrating ordeal due to their reluctance to honor the warranty. Throughout the process, Phillip remained patient and persistent. His thorough documentation of each service visit proved invaluable in ultimately securing the replacement we needed. Beyond his technical expertise, Phillip is personable and easy to work with. He communicates clearly, follows through on every detail, and genuinely cares about resolving the issue the right way. It was a pleasure working with him, and I would highly recommend his services.
  • Brian Jones
    Excellent work by Joe. Very professional, through and personable.
  • warren hofferberth
    Shannon is awesome. She always goes above and beyond to delivery 5 star service. She's been here a few times and I feel so comfortable with her like a sister.
  • Robyn Young
    I received phenomenal service from Cole and Joseph. They were knowledgeable and efficient. I truly appreciated their expertise on what was the best solution for my shower faucet.
  • Chip Thompson
    I cannot say enough about the incredible job Brett Roy did repairing a gas leak in our home. This wasn't a simple fix; the line ran from our dryer directly to the main connection, located in the absolute lowest part of our crawl space. Brett didn't hesitate for a second. He performed what I can only describe as a "Marine Corps belly crawl" multiple times in tight, difficult conditions to get the job done right. Beyond the repair, he installed a new regulator and a new emergency shut-off valve, ensuring our home is safer than he found it. Why Brett stands out: Thoroughness: He didn't just fix the leak; he upgraded the system to ensure long-term safety. Professionalism: He stayed on-site to wait for the gas company inspection, ensuring every inch of his work passed code perfectly. Cleanliness: He left the workspace spotless. You couldn't even tell he had been there once he was finished. Character: His work ethic is a testament to his background. It is rare to find someone who combines this level of technical skill with such grit and integrity. Brett, thank you for your hard work and thank you for your military service. Keep up the great work. Semper Fi... OOOOORRRAAAA!
  • Claire Sherman
    WyattWorks is the best plumbing company in Charlotte. The team is highly professional, knowledgeable and respectful. They take customer service up a notch, and always deliver high quality work. I highly recommend working with them for your plumbing needs!
  • Phill
    As usual WyattWorks did an amazing job installing our water filter system. It's amazing what the system is catching from the Fort Mill water system.
  • Donahue Smith
    Ben was our technician. He answered all of my questions and did an amazing job. He was very thorough and found the water leak in no time, fixing it on the same day. 10/10 for excellent service! Thank you guys! Happy Holidays!
  • Frank Pope
    Responsive, Flexible, Professional, Quality - Technician came to assess problem the same day we called. Brian spent time to investigate issue, explain options and pricing and the materials that would be used and how the work would be performed. Team showed up as scheduled. When problems were encountered, team (Caleb and Reagan) pivoted and found a solution. When work could not be completed in same day, team showed flexibility and implemented a temporary fix. When Caleb was unable to return to finish due to a scheduling conflict, Brian stepped in to ensure continuity and finish the job. At all times, all team members demonstrated professionalism, answered homeowners questions and kept homeowner fully informed of progress. Final work product met high standard of quality.
  • Patrick Devine
    They say you only get one chance to make a first impression and Courtney is your Ace in that department. Shannon showed up quickly and on point. She got all the wheels in motion with Leak Squad & Phantom Restoration. The job fell to Pablo & Elijah. They were on time and on point. Professional and courteous. I rarely give 5 stars but since you pulled this off with all parties - well done.
  • Chris Cantu
    Called about replacing original shower fixtures. They offered to come same day but we opted for a later date. Discovered that an old water heater was beyond warranty and rusting at the bottom and at risk of rupturing. Set up a date for a few days later and had all repairs and replacements installed in one day. Very thorough and documented all of their work with pictures. (Appreciated being saved a trip to a cold crawl space to see the new, insulated water heater.) Had never used them before, but they’ll have a new loyal customer.
  • Donna Santoro
    We had Shannon as our technician. She was very helpful. She not only knew what she was doing she was also very friendly. We would highly recommend WyattWorks Plumbing Charlotte.
  • Louis Bugaj
    Gary Tyler was great. He fixed my Tankless water heater. He was polite, professional and explained the problem to me well.

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